2016 Jeunesse EXPO Empower:
Frequently Asked Questions

Do I need photo identification to check in for EXPO? Where is Check-in located in the Orange County Convention Center?

Yes, a passport or state identification with photo is required to pick up your EXPO credentials. For your convenience, Check-in desks will be located in the South Hall Concourse, near the Hilton Orlando walkway, during the following dates/times:

Thursday, Oct. 6, 8 a.m.–3 p.m.

Friday, Oct. 7, 8 a.m.–6 p.m.

Don’t worry, there will be plenty of signage to guide you to your destination. Once you pick up your badge, make sure to wear it along with your lanyard at all times to gain admittance into General Sessions, invitation-only events, Breakout Sessions and the EXPO Village.

Who do I contact if I have any special needs?

Once at the Orange County Convention Center, please visit our Help Desk, which will be located adjacent to the Check-in area. If you would like to set up reservations or make arrangements in advance, please contact our Customer Service Department at 1-321-275-7171 or via e-mail at csrequests@jeunessehq.com Fees may apply.

Is my spouse and/or child able to attend sessions and events? Will childcare be available?

While we encourage you to enjoy all that Orlando has to offer after EXPO, we will not be offering childcare during the conference. Seating is limited to conference attendees who have paid or earned a ticket. Please make arrangements for childcare during business functions. Children over the age of 12 and spouses will need to register to attend EXPO, although there may be limited availability. Click here to register your spouse or guest.

Are meals included with the purchase of an event ticket? Where can I purchase food if it’s not included?

Trip promotion winners will receive vouchers for breakfast at the host hotels from October 7 to October 9; otherwise, meals are not included in the price of an EXPO ticket. The Orange County Convention Center will have concession areas open during EXPO, and there are dozens of restaurants within walking distance to satisfy all of your cravings. Here is a list of restaurants within a mile of the convention center:

The Capital Grille
American, Steakhouse, Gluten-Free options
9101 International Dr., Suite 100
Orlando, FL 32819
(407) 370-4392

B.B. King’s Blues Club
American, Bar
9101 International Dr., Suite 2230
Orlando, FL 32819
(407) 370-4550

The Oceanaire Seafood Room
Seafood, Soups, American, Gluten-Free options
9101 International Dr.
Orlando, FL 32819
(407) 363-4801

Delmonico’s Italian Steakhouse
Italian, American
6115 Westwood Blvd.
Orlando, FL 32821
(407) 226-2662

Miller’s I-Drive Ale House
American, Bar, Pub, Gluten-Free options
8963 International Dr.
Orlando, FL 32819
(407) 370-6688

Del Frisco’s Double Eagle Steakhouse
American, Steakhouse
9150 International Dr.
Orlando, FL 32819
(407) 351-5074

Bahama Breeze
American, Caribbean, Cuban
8849 International Dr.
Orlando, FL 32819
(407) 248-2499

Café Matisse
American
9700 International Dr., Rosen Plaza Hotel
Orlando, FL 32819
(407) 996-9700

Banshoo Sushi Bar
Japanese
9840 International Dr.
Orlando, FL 32819
(407) 996-9840

Vito’s Chop House
Italian, Steakhouse, Gluten-Free options
8633 International Dr.
Orlando, FL 32819
(407) 354-2467

Café Tu Tu Tango
American, Latin, Spanish, Mexican
8625 International Dr.
Orlando, FL 32819
(407) 248-2222

Itta Bena
American
9101 International Dr., Suite 2210
Orlando, FL 32819
(407) 757-2910

Dave & Buster’s
American
8986 International Dr.
Orlando, FL 32819
(407) 351-0397

Ice Bar Orlando
American
8967 International Dr.
Orlando, FL 32819
(407) 426-7555

Funky Monkey Wine Company @ The Pointe
American, Japanese
9101 International Dr., Suite 1208
Orlando, FL 32819
(407) 418-9463

Howl at the Moon
American
8815 International Dr.
Orlando, FL 32819
(407) 354-5999

Urban Tide
American, Seafood
9801 International Dr., Hyatt Regency
Orlando, FL 32819
(407) 345-4570

Cuba Libre Restaurant & Rum Bar
Caribbean, Latin, Cuban, Spanish
9101 International Dr., Pointe Orlando
Orlando, FL 32819
(407) 226-1600

Jack’s Place
American
9700 International Dr.
Orlando, FL 32819
(407) 996-1787

Taverna Opa
Mediterranean, European, Greek
9101 International Dr., Suite 2240
Orlando, FL 32819
(407) 351-8660

Spencer’s For Steaks & Chops
American, Steakhouse, Gluten-Free options
6101 Destination Parkway, Hilton Orlando
Orlando, FL 32819
(407) 313-8625

Need a lift to get to a restaurant? The I-Ride Trolley is a simple — and cheap — solution. Find more information on their routes here.

Many of our restaurants listed are in Pointe Orlando. Learn more about the offerings here.

Where do I pick up my tickets for special events?

When you visit the Check-in area, there will be special event tickets (if applicable) included with your badge.

Please note: Special events are by invitation only and are not transferable; badges and lanyards are required for entry into these events.

Where is the product store located?

The product store will be located in the EXPO Village, which is a business-building and social hub designed for you to engage with Jeunesse brands and learn about business tools and techniques to grow and empower your business.

Where is the Jeunesse Kids™ booth located?

You can learn more about our mission to help children, and make donations, at the Jeunesse Kids booth in the EXPO Village. If you are unfamiliar with Jeunesse Kids, learn more here.

Where can I pick up my Jeunesse rank pin if I haven’t received it?

If you haven’t received your recognition pins from past events, they will be available for pick-up at the Help Desk located at OCCC across from the Check-in area.

How do I enter to win a Mercedes-Benz or other prizes?

You cannot enter to win the Mercedes-Benz and other prizes onsite. The Golden Ticket promotion ended earlier this year, and those Distributors that participated will receive their ticket(s) at Check-in.

How do I get a taxi?

Taxis are readily available around the Convention Center, but you may call ahead at (407) 422-2222.

How can I access WiFi?

Limited complimentary WiFi access will be available to registered attendees, with log-in information available at Check-in. In addition, we encourage you to check with your wireless carrier for individual access through your cellular plan.

What is the attire for EXPO?

The attire for EXPO is business casual. For special events, the recommended attire will be noted on the agenda. OCCC is a large complex, so we encourage you to wear comfortable shoes for walking around the venue.

I want to post on social media at EXPO. What is the hashtag?

The hashtag is #EXPO7. Make sure to post your pictures, as we may share them with the world!

How do I sign up for a tour of Jeunesse World Headquarters?

Online registration will be required. Direct email communication is coming soon.

Will General and Breakout Sessions be recorded? How can I access these videos after EXPO?

The sessions will not be recorded in their entirety. We will be filming certain portions, and these videos will be available to you via our social media pages, the EXPO resource page and in your Joffice™.

Where is lost and found located?

If you lose an item, please visit our Help Desk, located adjacent to the Check-in area.

Will shuttle transportation be provided?

Airport shuttle service will be provided for Double Diamond Directors and above only. VIP services will coordinate directly with Distributor leaders to arrange transportation.
Ribbon Cutting Ceremony transportation will be provided from the host hotels
A daily EXPO shuttle schedule will be posted at each hotel for shuttle service to the Orange County Convention Center
The following hotels will not have transportation as they are within walking distance to the Convention Center – Hilton Orlando, Hyatt Regency Orlando and Rosen Centre Hotel

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